1. Are your trading cards authentic?
Yes. We are committed to offering authentic trading cards and collectible products sourced from trusted suppliers.
2. How long does shipping take?
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Domestic Orders: 7–10 business days
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International Orders: 11–15 business days
Delivery times are estimates and may vary depending on the destination and carrier.
3. When will my order be processed?
Orders are typically processed within 1–3 business days after payment has been successfully received.
4. How can I track my order?
Once your order has been shipped, you'll receive a shipping confirmation email with tracking information, when available.
5. What payment methods do you accept?
We accept major credit and debit cards, along with other secure payment methods available during checkout.
6. Can I return my order?
Yes. We accept returns within 30 days of delivery for eligible items that are unused and in their original condition. Opened or unsealed trading card products are not eligible for return.
7. Can I cancel or change my order?
Orders can be canceled or modified only before they have been processed or shipped. Please contact us as soon as possible if you need assistance.
8. Do you ship internationally?
Yes. We proudly ship to customers in many countries around the world. International shipping times are typically 11–15 business days.
9. What should I do if my order arrives damaged or incorrect?
Please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We'll work quickly to resolve the issue.
10. How can I contact Card Collector?
If you have any questions about your order, products, shipping, or returns, our customer support team is here to help.
Email: help@cardscollector.shop
We aim to respond to all inquiries within 24–48 business hours.